Employee’s and Job Satisfaction : Importance and Factors

• Asif Maqbool
• Muhammad Rasheed

Large segments of the population in developing countries are not capable to get a good job in order to satisfy their needs. Every organization believes that satisfied employees can bring organization success so it is very important for every organization to identify if their employees are really satisfied or not?  If employees are unhappy or dissatisfied, despite their best efforts, it is difficult for them to conceal this factor when interacting with students and other staff members. One of the primary reasons for evaluating employee satisfaction is to identify problems and try to resolve them.

There are a lot of factors which play a significant role in the success of an organization like capital, machinery, equipments, people, etc. but from them people is the most vital factor for success of the organization. Therefore, it is critical for every organization to efficiently make use of their human resources. In an organization every human being is assigned various forms of duties to act upon where he or she is working and these duties are known as his or her job in an organization. Keeping in view the importance of human beings in any organization it is essential to monitor their attitude, performance and feelings.

Good business organizations always consider the average employees as the primary source of productivity gains. For such organization, satisfied employees are the assets. Such employees are satisfied with their job and are inclined to be more energetic, ardent, inspired, and committed to their work. Job satisfaction is an emotional state that can be easily evaluated by their experiences or job; the job satisfaction is a state where an employee feels perfection in his/her work, value and worth of his/her work and also recognition. It gives the unambiguous image of completeness and accomplishment emanating from his work, a feeling which has nothing to do with money but a feeling of relief that the employee gets out of the work itself.

Satisfaction can be classified as a person's feelings of pleasure or disappointment resulting from comparing a product's perceived performance or outcome in relation to his or her expectations. Hence, job satisfaction being source of relief of tension caused by the gap between the expectations of the individual and unmet needs. In an organization the morale of the employees is considered to be deciding factor in the organization's efficiency. In order to assess work performance of employees, the manager must keep in mind the employee job satisfaction because employee job satisfaction is linked to employee work performance and employee service quality.

Job satisfaction can be defined also as the extent to which a worker is content with the rewards he or she gets out of his or her job, particularly in terms of intrinsic motivation. The term job satisfaction refers to the attitude and feelings people have about their work. Positive and favorable attitudes towards the job indicate job satisfaction. Negative and unfavorable attitudes towards the job indicate job dissatisfaction.

Job satisfaction is a combination of positive or negative mind-set that workers have towards their work. Meanwhile, when a worker employed in a business organization, brings with it the needs, desires and experiences which determinates expectations that he has dismissed. Job satisfaction represents the extent to which expectations are and match the real awards. Job satisfaction is closely related to that individual's behaviour in the work place.

Job satisfaction is a sense of achievement of workers and success on the job. It is apparent to be directly linked to efficiency and personal well-being. Job satisfaction implies doing a job one enjoys, doing it well and being rewarded for one’s efforts. Job satisfaction further implies passion and happiness with one’s work. Job satisfaction is the key factor that leads to appreciation, income, promotion, and the achievement of other goals that lead to a feeling of fulfillment. Job satisfaction is the collection of feeling and beliefs that people have about their current job. People’s levels of degrees of job satisfaction can range from extreme satisfaction to extreme dissatisfaction. People also can have attitudes about various aspects of their jobs such as the kind of work they do, their coworkers, supervisors or subordinates and their pay.